SparkDriftZone

Information We Collect

At SparkDriftZone, we collect information that helps us provide better financial analysis services to businesses across Cambodia. The information we gather falls into several categories, each serving specific purposes for improving our service delivery and maintaining client relationships.

Personal Information

Full name and business contact details including email addresses and phone numbers
Business registration information and tax identification numbers as required by Cambodian law
Professional titles and company affiliations for service customization
Communication preferences and language settings for our multilingual support

Business Information

We collect financial data necessary for analysis, including revenue figures, expense categories, and operational metrics. This information remains confidential and is used exclusively for providing requested services. We also gather industry classification data to ensure our analysis methods align with sector-specific requirements.

How We Use Your Information

Your information enables us to deliver comprehensive financial analysis services tailored to the Cambodian business environment. We use this data responsibly and only for legitimate business purposes that directly benefit your organization.

Purpose	Data Used	Legal Basis
Service Delivery	Contact and financial data	Contract performance
Client Communication	Contact preferences and history	Legitimate business interest
Regulatory Compliance	Business registration details	Legal obligation
Service Improvement	Anonymized usage patterns	Legitimate business interest

Information Sharing and Disclosure

We maintain strict confidentiality regarding your business information. Sharing only occurs under specific circumstances and always with appropriate safeguards in place to protect your interests.

Third-Party Service Providers

We work with carefully selected partners who assist in delivering our services. These relationships are governed by strict confidentiality agreements and data processing terms that meet Cambodian privacy requirements. Partners include cloud storage providers, communication platforms, and specialized financial software vendors.

Legal disclosure may occur when required by Cambodian authorities for tax compliance, regulatory investigations, or court orders. We will notify you of such requests unless legally prohibited from doing so.

In cases where business ownership changes or we enter partnerships, your information may be transferred as part of business assets. Any such transfer will include contractual obligations to maintain the same level of privacy protection.

Data Security Measures

Protecting your sensitive financial information requires robust security measures that evolve with emerging threats. Our security framework combines technical safeguards with operational procedures designed for the unique challenges of handling business data in Cambodia.

Technical Safeguards

End-to-end encryption for all data transmission and storage systems
Multi-factor authentication for all team member access to client information
Regular security audits and vulnerability assessments by independent third parties
Automated backup systems with secure offsite storage meeting Cambodian data residency requirements
Network monitoring and intrusion detection systems operating around the clock

Operational Security

Our team receives regular training on privacy protection and secure handling of client information. Access to your data is limited to personnel directly involved in providing your services, and all access is logged and monitored for unusual patterns.

Your Privacy Rights

As a client of SparkDriftZone, you have significant control over your personal and business information. These rights reflect both international privacy standards and specific protections available under Cambodian law.

Access Rights: You can request copies of all personal information we hold about your business, including details about how it's being processed and who has access to it.
Correction Rights: If any information we hold is inaccurate or incomplete, you can request corrections, and we'll update our records promptly.
Deletion Rights: You may request deletion of your information, subject to our legal obligations for record-keeping and any ongoing contractual relationships.
Portability Rights: You can request your data in a commonly used format for transfer to another service provider if you choose to end our relationship.
Objection Rights: You may object to certain types of processing, particularly for marketing communications or secondary uses of your information.

Exercising Your Rights

To exercise any of these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and provide clear information about any limitations that may apply due to legal or contractual obligations.

Data Retention and Deletion

We retain your information only as long as necessary to fulfill the purposes for which it was collected and to meet our legal obligations under Cambodian business law. Our retention practices balance your privacy interests with practical business needs and regulatory requirements.

Active Client Data

While providing ongoing services, we maintain complete access to your information to ensure continuity and quality of service delivery. This includes all communication history, analysis reports, and business intelligence gathered during our relationship.

Post-Service Retention

After service completion, we typically retain core business information for seven years to comply with Cambodian tax and business record requirements. Personal contact information is retained for three years to facilitate potential future engagements, unless you request earlier deletion.

Certain information may be retained longer when required by law, such as financial transaction records or information related to legal proceedings. We maintain detailed records of our retention decisions and can provide specific timelines upon request.

International Data Transfers

While SparkDriftZone operates primarily within Cambodia, some of our technology partners and service providers are located internationally. When your information is transferred outside Cambodia, we ensure appropriate safeguards are in place to maintain the same level of protection you receive domestically.

These transfers typically involve cloud storage providers and specialized financial analysis software that may process data in data centers located in Singapore, Australia, or other countries with robust privacy frameworks. All such transfers are governed by data processing agreements that include specific privacy protections and security requirements.

Transfer Safeguards

We use contractual clauses that require international partners to provide equivalent privacy protection, conduct regular audits of their security practices, and maintain the right to terminate relationships if privacy standards are not maintained.

Cookies and Website Data

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how our services are used. These technologies collect limited information about your interaction with our website and help us provide more relevant content and functionality.

Essential Cookies

These cookies are necessary for basic website functionality and cannot be disabled. They include session management, security features, and accessibility options that ensure our website works properly for all users.

Analytics and Performance

We use analytics cookies to understand how visitors interact with our website, which pages are most helpful, and how we can improve the user experience. This information is collected anonymously and helps us make data-driven improvements to our services.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit website functionality. We do not use cookies for advertising purposes or share cookie data with third-party advertising networks.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. Any significant changes will be communicated to active clients through multiple channels to ensure you remain informed about how your information is protected.

Minor updates, such as clarifications or contact information changes, may be made without individual notification, but we'll always update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about our privacy practices.

If changes significantly affect how we use your existing information, we'll seek your consent before implementing those changes. Your continued use of our services after policy updates indicates acceptance of the revised terms, unless additional consent is required by law.

Privacy Policy